What Your Body Language Say About You-Professionally

Whether it’s a business or personal interaction, multiple studies show that as much as 50-90% of the communication is nonverbal. That means that people who are addicted to text messaging and e-mail may be sending only half the message, and receivers often misinterpret even that half.

Yet the use of text messaging for business purposes continues to grow, in concert with more of Gen-Y entering the workplace, and a continuing increase in the global rate of texting by everyone. This total rate now exceeds seven billion texts sent per day, according to a new mobile marketing website (more than one per day for every person on earth).

But are these text messages an efficient and appropriate business tool? Where body language is part of the message, it definitely is not.

Sure, there are many cases where a 10-word text message, or 140 character social media tweet, will communicate a simple message more efficiently than a face-to-face discussion. But most business processes, like negotiating a contract, closing a sale, customer support, or managing employees, are much more complicated than just words.

Eye Contact

The eyes are the most powerful part of our body language, and can express everything from happiness, annoyance, interest, to pain. Frequent eye contact is interpreted as honesty and forthrightness. Staring is interpreted as too aggressive. These are obvious in person, but lost in a text message.

Posture

If you are trying to appear dominant or authoritative, stand erect with shoulders back. A slumped position usually indicates insecurity, guilt, or weakness. A dominant sounding text message, on the other hand, generates anger rather than acceptance.

Mirroring

 

Most people feel more comfortable and open with people in a similar position to themselves. An example would be sitting down to meet with a key vendor, rather than standing to deliver demands. Good managers practice this one for personnel issues.

Handshake

This, of course, comes into play to signal openness or goodwill at the beginning of an interaction, and agreement at the end. Remember, a nice firm palm-to-palm handshake is important for sincerity. This cultural icon is totally missing from text messages and e-mails.

Hand-to-face

Even when the words sound good, hand-to-face movements such as holding the chin or scratching the face shows concern or lack of conviction. If a person is covering his mouth while telling you something, he may be lying.

Facial Expression

A critical message delivered with a smiling face will have a totally different impact than one delivered with an angry face. “Smiley face emoticons” were invented to simulate this in text messages, but they don’t always work, because the sincerity is lost.

Arms and legs position

Folded arms or crossed legs, perhaps turning away slightly, indicates a lack of interest and detachment. Later uncrossed arms and legs may be a sign of acceptance of your position or terms.(Top image)  An extrovert will have toes pointed out, introvert will keep them pointed in. None of these come through in texting.

Space occupied

Some people stand up and move around to be more dominant, maybe even threatening. Even sitting, you can stretch your legs to occupy more space. Standing while talking on the phone will make your voice sound more urgent. Maybe all CAPS will satisfy this one.

Overall, the most successful people in business learn to use the right tool for the right job. I’m supportive of using text messaging for agreeing on a time and place for a customer visit, but when I read that text messages are the new pink slips for layoffs, that’s just wrong!

By Martin Zwilling of http://businessinsider.com.

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What is a Social Media Virtual Assistant

Find out what a social media virtual assistant does and how one can help you and your business.
Today, it’s essential and similar to brushing your teeth, that for businesses to develop and bloom, a social media presence is of utmost importance for thriving businesses. Mostly, it is due to people talking about your brand or product, negatively and positively.

Social media and the tools that they possess are extremely effective to reach millions of online users from around the world, verses a traditional website and definitely more effective than paper marketing because of technological advancement.

I know most of you’ve heard about Social Media, but have you begun the social media adventure yet?

I’m sure you feel that it’s important, but something is holding you back. Maybe you think it would take up too much of your time, or you just don’t have any idea where to start. One thing I know for sure…Social Media is here to stay.

A Social Media Virtual Assistant will help you to establish your social media presence, perform a variety of tasks, manage your social media accounts, and allow you more free time, so you can focus on your business. Social Media Virtual Assistants may even be helpful in areas that you haven’t even thought about such as researching and keeping up-to-date with social media marketing and how to help your business. They can also help to create a buzz about your brand or product through Facebook, Twitter, blogging, other social networks and forums. Outlined below are the major social media tasks they can perform for you.

A Social Media Virtual Assistant can:
<Perform Social Media Research, Strategies & Action Planning
<Setup Social Network Profiles
<Manage your Social Networks
<Use Marketing Strategies on Twitter, Facebook, & Online Video
<Manage your Online Reputation
<Perform Social Bookmarking
<Perform Article Marketing
<Perform Blog Commenting
<Post on Forums

So if you haven't taken the plunge yet, and don't really want to, or just cannot seem to find the time, now is the time to outsource all of your social media tasks to a Social Media Virtual Assistant.
This will help to create a more simple life and allow for adequate time to spend on the more important aspects of your business, as well as helping to increase your profits.

By Dawn Pigoni

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How Will You Brand Yourself?

If you are thinking of starting a small business and you’ve identified the market and you’ve found a niche – or a position that you feel comfortable with, now you need to think about how your are going to brand yourself.
What type of branding will you use?

Here’s a definition of branding according to Business Dictionary.Com: Entire process involved in creating a unique name and image for a product (good or service) in the consumers’ mind, through advertising campaigns with a consistent theme. Branding aims to establish a significant and differentiated presence in the market that attracts and retains loyal customers.

Basically you can go one of two ways. A personal brand or a business brand. What are their differences and advantages?

Personal Brand: In a personal brand you are simply branding yourself. For an example: If you are an expert at something or want to sell yourself as such, then you might want to think of going with a personal brand. In other words you are selling yourself. You can set up a blog, website or a column of some sort and build a following of “you” and promote your business from there.

Business Brand: With a business brand you are promoting the business itself, whatever that business may be. If you are selling a product or services or if you are building a “brick and mortar store,” on or offline, then you might want to think of a good business brand that will identify something unique about your business. Don’t forget the definition of the term.

One advantage of a personal brand is if you feel that in time you might want to promote something else or branch off from your original niche in some way, then you can do so without having to re-brand so-to-speak, because it can be accomplished under your personal brand.

But if you are building a business and just want to stick with a certain name or brand, then you may want to go with a business brand. One advantage of this is in time the brand itself will take on value, if you decide to sell down the road.

What Is Needed: With a personal brand you would need a good professional photo of yourself and a nice biography that will tell us about you. With a business brand you will need a good logo and a catchy tagline, one that will tell others what is unique about your business. A logo and tagline can be included if you go with a personal brand if you like, but it’s a key factor to a business brand. This is something that will make your company really stand out among the rest.

Do Your Homework: There are plenty of information out there that will provide you tips and ideas as to how to brand yourself. There are several blogs on branding, what taglines you can use, and websites that will help you to create your logo. Just do a simple search. Give it a lot of thought. Because when it comes to starting a business, there is nothing more important as to how you brand yourself.

By Reginald Jackson at RTJ Online .

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